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  • What is the refund policy?
    BOLD. hydration offers goods and services that are irrevocable. Therefore, we do not issue refunds for any product or service that has been injected or used in your treatment. In consenting to be treated, it is important that clients understand and accept this condition.
  • How does semaglutide work?
    Semaglutide works by mimicking the effect of a hormone called GLP-1 (glucagon-like peptide-1) in the body. GLP-1 helps regulate blood sugar levels and reduce appetite. Semaglutide stimulates the release of insulin when blood sugar levels are high and delays stomach emptying, which can lead to a feeling of fullness and reduced food intake. Research has shown that individuals taking Semaglutide as part of a weight loss program can lose up to 15% of their body weight.
  • Why is the medication cheaper at BOLD. hydration compared to my pharmacy?
    We utilize a compounding pharmacy to prepare a compounded, generic form of the weight loss medication. Compounded medicines are customized medications that are prepared to meet the needs of an individual patient. At BOLD. hydration, we are committed to providing high-quality healthcare services. All of our partner pharmacies are licensed by the FDA and regulated by state boards of pharmacy. They follow rigorous USP standards for sterile compounding, and their products are tested before they are released to ensure safety and efficacy.
  • How often do I take this medication?
    Semaglutide is typically administered through a once-weekly injection. The medication follows a titration schedule to allow for individualized adjustments based on your response and tolerance to the medication. This approach ensures that the dosage is tailored to your specific needs, maximizing the benefits of the weight loss program while minimizing potential side effects.
  • Can I continue the medication after the 10-week program?
    Yes! After completing the initial 10-week weight loss program, you have the option to continue taking the medication. We understand that ongoing support is crucial for maintaining your wellness goals. At this point, you will transition to a pay-per-vial model, allowing flexibility in the duration and continuation of the medication based on individual needs. Our team will work closely with you to ensure a seamless and personalized experience, supporting your long-term success in achieving and maintaining your desired weight.
  • Why does BOLD. hydration require laboratory work prior to starting the program?
    We require standard blood work before starting medication. You should complete these before your consultation. After competing the online medical intact form and submitting payment for the nonrefundable deposit, you will receive a laboratory kit in the mail from our partnered diagnostic laboratory. You can then complete these labs at any location listed on the paperwork inside of the kit. As the initial laboratory testing is included in the program's cost, a phlebotomy fee from the facility may apply and will be the client's responsibility. Required laboratory tests include: CBC - Complete Blood Cell Count CMP - Complete Metabolic Panel Thyroid Panel Hemoglobin A1c Fasting Lipid Panel Fasting Insulin
  • Who is eligible for BOLD. hydration's medical weight loss program?
    Our semaglutide weight loss program is designed for adult individuals who have a body mass index (BMI) over 30, or over 27 with associated weight-related medical condition like high blood pressure or high cholesterol. It is important to note that this program is only available with a prescription from a licensed medical professional and is not intended for use by pregnant or breastfeeding women, individuals with a history of pancreatitis, or those with a personal or family history of medullary thyroid carcinoma (MTC) or multiple endocrine neoplasia syndrome type 2 (MEN 2). Before starting any weight loss program, it is always recommended to consult with your primary care provider to determine the best course of action for your individual needs and circumstances. Eligibility for the program will be determined during your consultation with our medical professionals at BOLD. hydration.
  • Are there any potential side effects of using semaglutide?
    Like any medication, semaglutide may have potential side effects. Some of the common side effects of semaglutide include nausea, vomiting, diarrhea, or other gastrointestinal issues. These side effects may be more pronounced during the first few weeks of treatment. Other possible side effects include low blood sugar, gallbladder problems, and inflammation of the pancreas.
  • Does BOLD. hydration accept insurance for their weight loss program?
    No, we do not bill or accept insurance for our weight loss program with compounded semaglutide. We believe in providing accessible and affordable healthcare, and therefore offer transparent pricing for our services. Our focus is on providing comprehensive and personalized care to our clients without the complexities and limitations of insurance. We do accept all major forms of payment including cash, Venmo, credit card, and debit card.
  • How much does the 10-week weight loss program with semaglutide cost?
    The cost of the 10-week weight loss program using compounded semaglutide is $750 ($100 nonrefundable deposit + $650 due upon enrolling). This all-inclusive cost covers laboratory testing to assess your current health, an initial consultation with our health care provider, medications and supplies sent to your home for convenient self-injections, monthly virtual follow-up appointments for ongoing support, and a dedicated accountability framework. Our goal is to provide you with an effective program to support your weight loss journey. Please note that we do not accept insurance for this program, and payment is due at the time of service.
  • What is in an IV bag?
    An IV bag holds sterile normal saline, a solution to replenish fluids and hydrate tissues. A combination of vitamins, minerals, amino acids, and medications can be added to the IV bag by our nurses for additional benefits!
  • Who shouldn’t get IV therapy?
    We cannot administer IV infusions to individuals with a history of congestive heart failure (CHF), kidney failure or chronic kidney disease (CKD), or those on dialysis. We also will not administer IV infusions to any individual with abnormal vital signs or those experiencing a medical emergency.
  • Can a minor receive IV therapy?
    Sorry, we only administer infusion to individuals 18 years of age and older.
  • Do you take insurance?
    Our services are typically less expensive than the copays associated with billing insurance. Because of this, we do not accept private health insurance, Medicare, or Medicaid, but we do accept cash, debit, credit, and Venmo.
  • Do you attend special events?
    Of course! We can accommodate weddings, bachelor/ette parties, retreats, birthday events, festivals, corporate events, and more! Contact us for more information and to schedule your event infusion!
  • How do IVs work?
    Intravenous (IV) hydration therapy is an infusion that delivers fluids, vitamins, minerals, amino acids, and medications directly into a vein by way of a soft, plastic catheter, bypassing the gastrointestinal tract.
  • What can I expect at my appointment?
    After booking your infusion, you will be required to fill out the medical pre-screening form and sign the consents that are sent to you via email. You will need to sign up for an account to access these forms. When the forms are completed, we will learn more about your medical history to assess your eligibility for IV hydration therapy. On the day of your scheduled appointment, our BOLD. hydration nurse will be in contact with you to confirm place/location. Upon arriving, the nurse will set up their equipment and obtain a set of vital signs. The nurse will place your sterile IV, begin your IV infusion, and administer any additional vitamins or medications that may be part of your treatment. When the infusion is finished, the nurse will carefully remove your IV, give personalized and specific discharge education, collect payment, and leave so that you are able to continue your day!
  • Do you offer group discounts?
    We do offer group rates! You’ll save more with our group IV therapy discounts. Our offers include: 10% off for groups of 4-6 15% off for groups 7-9 20% off for groups of 10+ Hosting a party? For groups 10+, the host/ess will receive a free infusion* (*valued up to $160).
  • What are the potential side effects?
    Side effects are usually minor and temporary. They include bruising, bleeding from the IV insertion site, and soreness. Other far less common side effects include risk of infection and anaphylaxis, an extremely rare allergic reaction. Our experienced nurses are well trained in monitoring for these adverse reactions and treating possible side effects.
  • Do you offer any specials or discounts?
    Yes! Follow us on Instagram and Facebook to keep up to date with any current specials!
  • How long does IV therapy take?
    IV hydration treatments take approximately 30-45 minutes but varies depending upon selected treatment and hydration status.
  • What are your hours and service areas?
    We are available by appointment only with the ability to accommodate same day appointments. We serve the Door County (except for Washington Island – sorry!) and Green Bay areas! If you are located 25 miles outside of Sturgeon Bay, we do charge a travel fee. Contact us and see if we can serve you!
  • I’m a difficult IV stick. What if you can’t start my IV?
    Our nurses are very skilled and experienced at starting IVs. If we are unable to gain IV access, we may still be able to help you with our intramuscular injections.
  • Who will start and administer my IV?
    All of our services are administered by either a certified Nurse Practitioner or a licensed Registered Nurse. All medical professionals performing IV placement operate under safe and sanitary protocols.
  • Where do I go to get an infusion?
    BOLD. hydration is a mobile IV therapy service, meaning WE come to YOU wherever! Our nurses will travel to your desired location with the necessary equipment on hand!
  • I’m pregnant, can I get IV therapy?
    With a note from your obstetrician or health care provider, we can administer fluids to women in the 1st and 2nd trimester.
  • What’s your cancellation policy?
    We understand things happen. All cancellations within 12 hours of your scheduled appointment time will incur a $50 cancellation fee.
  • Is there a travel fee?
    A travel fee of $30 is implemented for nurses traveling 25 miles or more one way from Sturgeon Bay, subject to change based on location.
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