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  • What is in an IV bag?
    An IV bag holds sterile normal saline, a solution to replenish fluids and hydrate tissues. A combination of vitamins, minerals, amino acids, and medications can be added to the IV bag by our nurses for additional benefits!
  • Who shouldn’t get IV therapy?
    We cannot administer IV infusions to individuals with a history of congestive heart failure (CHF), kidney failure or chronic kidney disease (CKD), or those on dialysis. We also will not administer IV infusions to any individual with abnormal vital signs or those experiencing a medical emergency.
  • Can a minor receive IV therapy?
    Sorry, we only administer infusion to individuals 18 years of age and older.
  • Do you take insurance?
    Our services are typically less expensive than the copays associated with billing insurance. Because of this, we do not accept private health insurance, Medicare, or Medicaid, but we do accept cash, debit, credit, and Venmo.
  • Do you attend special events?
    Of course! We can accommodate weddings, bachelor/ette parties, retreats, birthday events, festivals, corporate events, and more! Contact us for more information and to schedule your event infusion!
  • How do IVs work?
    Intravenous (IV) hydration therapy is an infusion that delivers fluids, vitamins, minerals, amino acids, and medications directly into a vein by way of a soft, plastic catheter, bypassing the gastrointestinal tract.
  • What can I expect at my appointment?
    After booking your infusion, you will be required to fill out the medical pre-screening form and sign the consents that are sent to you via email. You will need to sign up for an account to access these forms. When the forms are completed, we will learn more about your medical history to assess your eligibility for IV hydration therapy. On the day of your scheduled appointment, our BOLD. hydration nurse will be in contact with you to confirm place/location. Upon arriving, the nurse will set up their equipment and obtain a set of vital signs. The nurse will place your sterile IV, begin your IV infusion, and administer any additional vitamins or medications that may be part of your treatment. When the infusion is finished, the nurse will carefully remove your IV, give personalized and specific discharge education, collect payment, and leave so that you are able to continue your day!
  • Do you offer group discounts?
    We do offer group rates! You’ll save more with our group IV therapy discounts. Our offers include: 10% off for groups of 4-6 15% off for groups 7-9 20% off for groups of 10+ Hosting a party? For groups 10+, the host/ess will receive a free infusion* (*valued up to $160).
  • What are the potential side effects?
    Side effects are usually minor and temporary. They include bruising, bleeding from the IV insertion site, and soreness. Other far less common side effects include risk of infection and anaphylaxis, an extremely rare allergic reaction. Our experienced nurses are well trained in monitoring for these adverse reactions and treating possible side effects.
  • Do you offer any specials or discounts?
    Yes! Follow us on Instagram and Facebook to keep up to date with any current specials!
  • How long does IV therapy take?
    IV hydration treatments take approximately 30-45 minutes but varies depending upon selected treatment and hydration status.
  • What are your hours and service areas?
    We are available by appointment only with the ability to accommodate same day appointments. We serve the Door County (except for Washington Island – sorry!) and Green Bay areas! If you are located 25 miles outside of Sturgeon Bay, we do charge a travel fee. Contact us and see if we can serve you!
  • I’m a difficult IV stick. What if you can’t start my IV?
    Our nurses are very skilled and experienced at starting IVs. If we are unable to gain IV access, we may still be able to help you with our intramuscular injections.
  • Who will start and administer my IV?
    All of our services are administered by either a certified Nurse Practitioner or a licensed Registered Nurse. All medical professionals performing IV placement operate under safe and sanitary protocols.
  • Where do I go to get an infusion?
    BOLD. hydration is a mobile IV therapy service, meaning WE come to YOU wherever! Our nurses will travel to your desired location with the necessary equipment on hand!
  • I’m pregnant, can I get IV therapy?
    With a note from your obstetrician or health care provider, we can administer fluids to women in the 1st and 2nd trimester.
  • What’s your cancellation policy?
    We understand things happen. All cancellations within 12 hours of your scheduled appointment time will incur a $50 cancellation fee.
  • Is there a travel fee?
    A travel fee of $30 is implemented for nurses traveling 25 miles or more one way from Sturgeon Bay, subject to change based on location.
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